Telkom has vacancies for Tech Officers in Different Provinces: NFO

Do you have a year involvement in a techical field? Doy you have Grade 10(Int) (NQF level 3) or Grade 12 (Ext) with significant particular preparing? This open door is an extraordinary begin.

To introduce/repair/keep up phone gear, administrations, links, wirelss innovation and related items to address client issues.

Utilitarian Knowledge:

  • ADSL; Broadband Technologies
  • EMGW
  • Gear
  • Establishment/Maintenance Procedures
  • Administrative Technical Environment Terminology
  • System Infrastructure
  • Arrangements abd Procedures
  • Items
  • Wellbeing Regulation and Standards
  • Telkom Mobile Test Equipment
  • WCDMA
  • Wi-Max
  • Remote Technology

Required Certification

None

Qualifications

Grade 10(Int) (NQF level 3) or Grade 12 (Ext) with significant particular preparing.

Experience

12 Months significant involvement in the Network Field Operations

Unique Requirements

  • Legitimate Drivers License
  • Arranged to work in every climate condition
  • Arranged to work in every bound space and statures
  • Not visually challenged
  • Ready to work in all regions
  • Ready to movement and remain out
  • Ready to work outside typical hours

Click here to see and apply on the web

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Call Centre Agents needed at Telkom

Salary

R6500/ R8000 per month

Application Closing date – 18 August 2018

TELKOM is currently looking for hard working and energetic people With or without experience

To apply Call Katlego to get all the needed details of the application – 011 024 9581/ 011 053 9418 

Rundown: Answer telephones to react to orders, general client asks, receipt inquiries, and client grumblings. Task an expert organization picture through telephone connection.

Obligations AND RESPONSIBILITIES: · Takes approaching phone calls from clients and additionally conveys scripted or non-scripted message to clients through phone amid assigned hours; · Responds fittingly to client protests and inquiries; · Delivers exact depiction of item as well as administration to clients; Provides precise data and direction to clients as per crusade rules; · Navigates PC frameworks to legitimately direct the goal of the battle and find client information or other electronic data; · Records each call by precisely archiving status and remarks in the suitable database or stage; · Routes guests to proper office when required; Resolves issues inside limits of specialist or solicitations help from other colleagues or Team Lead as fundamental; · Maintains an abnormal state of administration with clients and meets execution targets; · Develops and keeps up profitable working association with colleagues; · Promotes and keeps up a positive, proficient picture of CO-OP Member.

Prerequisites

Learning and Skill Requirements: Basic perusing, composing, and number juggling abilities required. This is regularly obtained through a secondary school recognition or comparable. PC educated with the capacity to learn client benefit programming applications. Obligations require proficient verbal and composed relational abilities and the capacity to type 30 wpm. This is ordinarily gained through one to three long stretches of office experience.

SKILLS AND ABILITIES: Clear verbal correspondence, composed correspondence, and perusing perception in English Basic PC aptitudes (i.e., typing-35 wpm, information section, Internet route, Microsoft Windows and email) Basic utilization of standard office gear (i.e., phone, PC) Strong relational and client benefit abilities Ability to precisely translate data and in addition exhibit critical thinking and logical reasoning aptitudes Application of trustworthiness and basic leadership Ability to work proficiently both autonomously and as a feature of a group Ability to organize work to meet due dates and profitability objectives Ability to work under strain and adapt to pressure effectively.

PHYSICAL DEMANDS: Must have the capacity to sit in a seat for expanded time-frames Must have the capacity to routinely talk and hear by means of phone headset. Must have the capacity to consistently type on a console and utilize PC mouse.